Saturday, March 28, 2009

customer relations

dear Hanes/Fruit of the Loom/ any company who makes children's underwear,

I have six kids, they all have clothing issues. Let me start by thanking you for finally taking the tags out of underpants. They have given us so many issues in the past, being all itchy, in the way, etc. just one less thing to stress about.
I wish some other companies could start making underwear like Hanna Andersson, no elastic...my second child (she has the majority of the clothing issues) see these are the only unders she will wear and she has tried on MANY pairs in her short lifetime. The problem is, they are very pricey! I can only buy them when they go on sale and that does not happen often. She has been wearing the ones she has since first grade and now she is finishing her third grade year. She also needs a bigger size, I really do not want to pay over $6 for one pair of underpants! Please I need a less expensive alternative.
The reason I am really writing this is because my three-year old, well, he has a new issue one the others have not. I went to put on his TransFormer unders the other day and he turned around as if he was trying to back into them. I asked what he was doing and kept trying to put them on him the right way. No! No! he was adamant that the BumbleBee TransFormer be on the front not on his bottom. He cannot see any of the neat characters, Lightning McQueen, Diego, Mater. He wants them in the front and so we have been putting his unders on backwards lately to make him happy (see he will not get his parent "eyes in the back of your head" until he has outgrown these types of undergarments). Putting unders on backwards seems very uncomfortable for him. He is always shifting, and tugging, and frankly he does so many other embarrassing things we do not need another.

So please would you start printing some cool characters on the front of the underpants, no trucks, cars, bugs, or generic all over prints are not good enough either. It needs to be in the front, very large so my little guy can see it.
Thanks so much!

(I'd enclose a picture but that may be breaking some kind of laws)

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